Procter Cast Stone appoints new Sales Manager
Procter Cast Stone has appointed James McVicar as its new Sales Manager.
Procter Cast Stone has appointed James McVicar as its new Sales Manager and is taking this opportunity to build on the firm’s existing reputation for outstanding customer service.
James McVicar is an experienced sales manager who joined Procter Cast Stone as Sales Manager in September 2016. He will be working to increase the company’s visibility and ensure that architects, developers, specifiers, interior designers and end users are aware of Procter Cast Stone and the company’s high-quality standard and bespoke offering. He comments: “We have a fantastic product that I firmly believe is second to none. Already we have improved the way in which we handle enquiries, which gives us a better understanding of clients’ projects and timescales. From initial enquiry to delivery of the final product, the team is fully focused on providing outstanding customer service; for example, we now keep clients updated as their orders progress through the various stages of production.”
Experienced in managing teams both large and small, James McVicar knows that if everyone in the team works together, then the client experience is improved along with the business performance. He states: “I am driven to achieve the business objectives whilst constantly looking at ways to improve our customer experience. I am a positive person who believes that anything is possible and I will do the utmost to make the impossible possible.”
Procter Cast Stone is a well-established division of Procter Bros Ltd, a company that can trace its history back 277 years. Projects with which Procter Cast Stone has been involved range from prestigious residential and commercial properties, through to places of worship, flood defences and restorations of listed buildings. In 2016, Procter’s bespoke cast stone featured prominently in the ‘Peoples’ Choice’ award-winning garden at the RHS Chelsea Flower Show.
James McVicar concludes: “Last year we invested £715,000 in our production facilities, including the installation of a new climate-controlled curing chamber, benefiting clients with reliable lead times and a great product. If you are interested in high-quality standard or bespoke cast stone and want to be sure of receiving the best possible customer service, speak to me or any member of the team.